This is how you control calls with talkative customers
3:45
This is how you control calls with talkative customers
34.4K viewsJan 18, 2018
YouTubeMyra Golden
Master the Art of Wrapping Up Calls 3 Simple Techniques for Call Center Reps
5:09
Master the Art of Wrapping Up Calls 3 Simple Techniques for Call Cent…
1.8K viewsNov 27, 2024
YouTubeMyra Golden
Controlling Difficult Customers: Mastering Call Center Role Play Customer Service Skills
5:06
Find in video from 00:10Calling Express Delivery Services
Controlling Difficult Customers: Mastering Call Center Role Play C…
12.7K viewsOct 5, 2024
YouTubeSingle Step English
Critical KPIs for Call Center Success: Monitoring and Importance
10:12
Critical KPIs for Call Center Success: Monitoring and Importan…
1.4K viewsFeb 23, 2024
YouTubeCall Center Studio
Mastering Customer Service: Role Play Training for Call Center Agents | Handling Rude Customers
6:04
Mastering Customer Service: Role Play Training for Call Center Agen…
213.6K viewsJan 3, 2024
YouTubeSingle Step English
7 Step Call Flow Strategy for Contact Centers
7:53
7 Step Call Flow Strategy for Contact Centers
8.2K viewsJun 7, 2024
YouTubeMyra Golden
Basic Call Center Metrics and Formulas
8:48
Basic Call Center Metrics and Formulas
5K viewsFeb 16, 2024
YouTubeCall Center Studio
0:43
3 essential call center KPIs for customer excellence
908 viewsSep 25, 2024
YouTubePeopleware
8:07
Find in video from 02:44Call Center Agent and Customer
Improving Customer Service Skills: Call Center Training Mock Call for …
19.9K viewsMar 2, 2023
YouTubeSingle Step English
1:23:20
Find in video from 03:47Overview of Call Center Basics
Call Center Basics: Everything You Need to Succeed in BPO (2024) | C…
9.7K viewsJun 18, 2021
YouTubeCall Center Training Tips
2:32
Find in video from 00:14Accessing Settings and Call Centers
Call Center Management: Understanding Routing Options
1.3K viewsAug 26, 2019
YouTubeServiceTitan Phones Pro
18:35
Find in video from 02:03Modifying Call Flows
Configure Amazon Connect Call Center - Chapter 5 Estimated Wait …
19.9K viewsFeb 22, 2018
YouTubeDrVoIP
8:44
Effective Customer Service Scenarios for Call Center Training …
12.3K viewsSep 12, 2023
YouTubeSingle Step English
3:12
How to Set up Call Center on Yeastar P-Series PBX System | Co…
10.9K viewsNov 4, 2020
YouTubeYeastar
2:58
Find in video from 02:31How to Learn More About AI Powered Contact Center
Contact Center Quality Assurance: Essential Tips for Customer Service
21.5K viewsJul 1, 2024
YouTubeNextiva
10:01
Mastering Call Center Efficiency: Metrics, Functions, and Formulas …
937 viewsFeb 23, 2024
YouTubeCall Center Studio
10:48
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Phone Company
382.7K viewsOct 31, 2022
YouTubeSingle Step English
4:59
How To Make Callers Feel Important | Online Call Center Agent Soft Ski…
63.1K viewsAug 6, 2021
YouTubeBenchmarkPortal
3:23
Day in the Life of an Inbound Call Center Agent
217.4K viewsJan 14, 2020
YouTubeCubeSmart Self Storage
9:14
Find in video from 00:26Why Call Center Planning is Important
Call Center Planning: From A to Z
1.5K viewsFeb 16, 2024
YouTubeCall Center Studio
11:25
Enhancing Call Center Quality: Strategies and Assessment Techn…
869 viewsFeb 23, 2024
YouTubeCall Center Studio
4:43
Call Center Job | English Practice
27K viewsJun 16, 2022
YouTubeSingle Step English
14:38
🎭 Roleplaying Empathy in Call Center with Difficult Scenarios 🎭
2.1K viewsAug 26, 2024
YouTubeCall Center Academy
7:27
Find in video from 05:55Trigger Point and Call Control Group
1. Cisco UCCX Call Flow and Key Terminologies
4.1K viewsMay 18, 2023
YouTubeNetworkbachelor
18:20
Find in video from 01:00Importance of English in Call Centers
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
582.9K viewsJul 4, 2018
YouTubeRea Ninja
6:30
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Shipping Trouble M…
89K viewsApr 7, 2022
YouTubeSingle Step English
5:38
Reflective Listening | Online Call Center Soft Skills Part 35
16.5K viewsOct 4, 2024
YouTubeBenchmarkPortal
5:15
What is Call Center Management? Everything You Need to Know
17.1K viewsJul 25, 2022
YouTubeGetVoIP - Simplify your search
4:10
Find in video from 03:47Conclusion and Call to Action
What is Workforce Management in a Call Center? (Maximize Your Call …
4.1K viewsMay 25, 2022
YouTubeContact Center Zone
5:41
Find in video from 00:28What are Runaway Callers?
How to Control Calls with Talkative Customers
1.7K viewsApr 12, 2021
YouTubeDonna Cutting
See more videos
Static thumbnail place holder