Help desk automation is a billion-dollar industry, and one of the most likely to be disrupted by tech built upon AI. Major players like Zendesk, ServiceNow, and Freshworks currently dominate the space ...
Stadium Management South Africa has introduced a new ticketing system, My Ticket, to improve match-day experiences for fans. Managing director Bertie Grobler says the app is safer, faster, enhances ...
The discourse around rising inaccessibility to live music was soon a trending topic on social media as Styles' Together, Together tour launched its presale this week. By Lily Ford Harry Styles fans ...
Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...
Ryan Eichler holds a B.S.B.A with a concentration in Finance from Boston University. He has held positions in, and has deep experience with, expense auditing, personal finance, real estate, as well as ...
Peter Gratton, Ph.D., is a New Orleans-based editor and professor with over 20 years of experience in investing, economics, and public policy. Peter began covering markets at Multex (Reuters) and has ...
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