PALO ALTO, Calif., March 05, 2026 (GLOBE NEWSWIRE) -- Talkdesk (R), Inc., a leader in Customer Experience Automation (CXA), is tackling one of healthcare's toughest challenges by automating complex ...

The cloud-native customer service company Talkdesk offers a core customer experience automation (CXA) platform with AI agent ...

Tatsoft launched FrameworX AI Designer, an industrial development platform where AI builds complete SCADA and industrial Internet of Things solutions from natural-language specifi ...

San Diego-based ChatSpark announces its Conversational AI platform featuring AI Agents, real-time AI Actions, and ...

Most recently, PolyAI earned the Gold Stevie Award for Best Customer Support Solution. The Stevie Awards are the world's top honors for customer service, contact center, business development, and ...

CX platforms process billions of interactions yearly — but no security tool monitors what their AI engines ingest. Six blind ...

CDK now has a CDP. The retail automotive software provider has launched its customer data platform, designed to unify fragmented customer information and deliver real-time insights to dealerships. CDK ...

AUSTIN, Texas--(BUSINESS WIRE)--CDK, the leading automotive retail software provider, today announced the launch of its Customer Data Platform (CDP) that unifies fragmented customer information and ...

CDK, the leading automotive retail software provider, today announced the launch of its Customer Data Platform (CDP)that unifies fragmented customer information and delivers real-time, actionable ...

Jan 15 (Reuters) - German startup Parloa has raised $350 million in a late-stage round that tripled the valuation of the artificial intelligence-driven customer service platform to $3 billion in less ...

Artificial intelligence (AI) is set to handle nearly half of all customer service interactions in Singapore within the next two years, but businesses risk alienating customers if they fail to explain ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...