Businesses that still rely solely on manual replies often end up wasting time, losing momentum and burning out their teams.

In the months leading up to last year’s presidential election, more than 2,000 Americans, roughly split across partisan lines ...

Megan Garcia, a mom who filed a suit against Character AI in a Florida court, said her 14-year-old son, Sewell, was ...

The more persuasive a model is trained to be, the higher the likelihood that it'll hallucinate, researchers find.

Researchers are scrambling to figure out why generative AI appears to lead some people to a state of “psychosis.” ...

General-purpose AI chatbots (e.g., ChatGPT, Claude, Gemini)—designed for broad assistance and conversation, not therapy: They ...

Where Winds Meet players are taking a novel approach to solving riddles by… simply telling the game's AI-powered chatbot NPCs ...

Lines of code in an experimental build of OpenAI's ChatGPT app references a number of advertising related features.