Analysis of real-world incidents reveals that attackers are chaining multiple flaws to compromise the ticketing and support application.

CISA has flagged a critical SolarWinds Web Help Desk vulnerability as actively exploited in attacks and ordered federal agencies to patch their systems within three days. Tracked as CVE-2025-40551, ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

With OpenAI's latest updates to its Responses API — the application programming interface that allows developers on OpenAI's platform to access multiple agentic tools like web search and file search ...

In a social media post, Sam Altman said Peter Steinberger will help "drive the next generation" of products at OpenAI.

The UN World Food Programme (WFP), the world's largest humanitarian organisation, is inviting applications for its internship programme, entry and middle-level jobs.

HappyFox Service Desk provides businesses with simple, intuitive tools for building a self-serve knowledge base and a robust ticket management system.

IBM or International Business Machines Corp had its worst day on stock market in more than 25 years on Monday, February 23.

Claude Code adds native worktree support for parallel branches; needs Git init and one commit, clearer task isolation results.

As employee expectations continue to rise, the gap between what workers need and what HR systems can realistically deliver keeps widening.

If you spend the majority of your day sitting at a desk, finding ways to move more is important. A number of studies have shown that prolonged sedentary behavior increases your risk for several health ...

The editorial board is a group of opinion journalists whose views are informed by expertise, research, debate and certain longstanding values. It is separate from the newsroom. Election integrity in ...