Daily work often involves repetitive tasks like moving emails, updating spreadsheets, or generating reports, which consume valuable time and mental energy. Microsoft and Google tools allow users to ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

Ada, the trusted AI-native customer experience company and creator of the Agentic Customer Experience (ACX) Operating Model, today announced its new unified Reasoning Engine™. This patent-pending ...

Marketing’s real AI advantage won’t come from adopting it quickly, but from defining early and clearly what should never be automated ...

While often overshadowed by massive passenger terminals, air cargo facilities are important high-speed logistics hubs driving ...

We’re entering a new renaissance of software development. We should all be excited, despite the uncertainties that lie ahead.

Calix is betting agentic AI can help smaller broadband providers compete by automating workflows across marketing, service, and subscriber interactions.

Welcome to the second edition of my weekly newsletter. There have been seven new posts going out on SharePains. Did you see them all? Or did you miss some? The easiest way to not miss my posts is by ...

Unlike the OpenAI agent, Google’s new Auto Browse agent has extraordinary reach because it’s part of Chrome, the world’s most popular browser by a wide margin. Google began rolling out Auto Browse (in ...

Not long ago, travellers used websites to book their own flights. Now, airlines have so much information, they can sell individuals targeted ticket prices.

Silicon One G300: The Networking Foundation for the Agentic Era The new Silicon One G300 is a 102.4 Tbps switching silicon that exemplifies Cisco's rapid innovation and sets a new standard for AI ...

The TrueDialog RCS composer allows teams to easily design and preview messages, incorporate brand assets, and launch campaigns with multimedia content, suggested replies, and call to action buttons.