Global insurer Allianz is moving beyond case-centric towards object-centric process mining to help it really understand the customer journey. Allianz is one of the world’s leading insurance companies ...

Jedidiah 'Jedi' Alex Koh is the Founder of Coaching Changes Lives, Asia's leading Coaching Firm Specializing in Team Leadership Development. In the ever-evolving landscape of organizational learning ...

Systems Thinking is a way of looking at the way things are made in the world and understanding how processes influence one another in a larger system. Linear thinking is a narrow way of looking at the ...

For the last few years, design thinking has been in vogue. I’ve worked for three years as a member of the team designing and running +Acumen courses. In 2013, we launched an “Introduction to ...

I have thoroughly enjoyed reading the brilliant new book by Scott Page, The Model Thinker. Page describes many models we can apply to data in efforts to understand our world and address complex ...