Sara Jane Ho has made a living by teaching people how to not be a jerk. In 2012, she founded Sarita Institute, a finishing school in Beijing that offers courses including wine appreciation, small talk ...

First dates are exciting, nerve-wracking, and full of little details that can make or break a first impression. You want to ...

First impressions make a difference whether the goal is winning a new customer, moving up the career ladder, gaining acceptance to a group or, of course, attracting a new special friend. Processing ...

First impressions matter. While they only take tenths of a second to make, a first impression will change the entire trajectory of a business meeting — for better or for worse. Here are six important ...

We’ve all been there. Your new boyfriend or girlfriend invites you to the big Thanksgiving feast. Your new fiancé drags you to the annual family reunion. Your new boss invites you to her son’s Bar ...

First impressions count – a lot. Unfortunately, many healthcare organizations miss out on the opportunity to make a good one. Typically healthcare leaders only start to think about making a favorable ...