Financial pressures, the provider shortage, and disproportionately high labor costs are making it harder than ever for healthcare organizations to develop sustainable medium- and long-range staffing ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

AI, automation and digital transformation are reshaping workplaces. Consider how workplace communications have evolved. We’ve gone from in-person meetings to emails, from emails to Slack and from ...

A convergence of market forces will push life sciences employers to rethink their workforce strategies and reimagine how work gets done, writes Ruby van den Hoff.

Adopting a technology-first mindset is only step one in the overall direction, writes Raju Karki of Karki Consulting Group. Workforce optimization in the modern workplace is complex, to say the least.

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

LAS VEGAS –– Upskilling the U.S. workforce through existing funding programs and creating new vehicles to minimize worker displacement are key tactics in the Department of Labor’s game plan to get the ...

The future of the logistics industry hinges on its ability to adapt to evolving demands through bold and collaborative workforce development. The Fast Company Executive Board is a private, fee-based ...

UPS is cutting tens of thousands of jobs via voluntary programs. It's a workforce strategy that meets business needs without ...

Chair of the Governor's Workforce Council, Ryan Drajewicz, speaks to the CBIA's Workforce Summit at the Aqua Turf club in Plantsville. HARRIET JONES The chair of Gov. Ned Lamont’s Workforce Council ...

ATLANTA--(BUSINESS WIRE)--Venn Workforce Optimization – a provider of locum tenens optimization, program and supplier management, and workforce solutions technology – today announced the appointment ...