“We are different. Every job is unique.” “We cannot expect teamwork from skilled trades. Their work is too specialized.” “We must keep our people busy at all times. That’s why inventory is so ...

From registration forms to nurses’ notes to bills, hospitals have a significant amount of data they can use to improve processes. Tracking data can be particularly useful when using Lean manufacturing ...

Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Lean principles have proved incredibly effective for future-proofing organizations from wasting resources. Though the philosophy originated in manufacturing, its adaptability has made it essential for ...