New York Governor Kathy Hochul signed a bill on September 4, 2024 that requires retail employers to develop and implement workplace violence prevention training and policies, among other measures. The ...

A new survey reports that 38 percent of Gen Z retail workers witnessed workplace violence against a coworker within the past five years, compared to 13 percent of Baby Boomers, 20 percent of Gen X, ...

As the holidays approach, retailers are gearing up for one of their busiest seasons. In an industry known for long and irregular hours, demanding customer interactions and physical strain, this time ...

Apple is ramping up its preparation for Vision Pro’s retail launch, according to a new report from Bloomberg. Apple has reportedly started scheduling Vision Pro training sessions for retail workers, ...

Every employee interaction is a brand moment, and those moments compound into either loyalty or loss. Last month, I watched a woman abandon a shopping cart full of merchandise at a specialty home ...