The strategic administration of production processes and personnel to maximize output, minimize errors and continually enhance product quality come under the general banner of "operations management." ...

Sales, inventory and operations planning (SIOP) is process used for monitoring and upgrading a company's operating plan. It pulls all departments together to ensure that potential problems can be ...

The customer experience on the outside is shaped by what is happening on the inside. Internal efficiencies in the form of smoother internal processes and procedures translates into external customer ...

In Army headquarters, commanders frequently leave a meeting without the knowledge they need to know to make decisions. This is mostly the result of insufficient or incomplete running estimates. Staffs ...

Digitalization, Internet of Things (IoT), big data, artificial intelligence, and virtual reality are some examples of rapidly developing areas of technology that will have a big impact on how ...

My recent article on creating a “Map of Paris” to help your organization get unstuck generated a lot of positive feedback, including a few inquiries as to how managers can more generally improve their ...

Banks can employ the best people, but if their internal operations are supported by complex and broken technology, it will affect the smooth running of their operations. In turn, this will impact the ...