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The job of a network administrator is a busy and demanding one made only harder when users install unauthorized software, as they’re prone to do. A new company, however, is working to make ...

Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

The Instant Message Generation Gap in the Workplace A.M. Edition for April 18: The Wall Street Journal's Sue Shellenbarger says a wave of new instant messaging apps has changed the way people ...

FOSTER CITY, Calif. (AP) -- An instant message exchange might seem as fleeting as a phone call or face-to-face chat. But, like everything else on the Net, it can have much more staying power than ...

WASHINGTON -- Teenager Michelle Rome can't imagine life without instant messaging. Baby boomer Steve Wilson doesn't care that it even exists. They're part of an "instant messaging gap" between teens ...

WASHINGTON Sure, instant messaging is fast and efficient. For many teenagers, it's also a great way to avoid those OMG moments -- that's "omigod" -- of mortifying face-to-face confrontations. More ...