I remember how we set out to build a brand-new business a few years ago. Our goal was to exceed a billion dollars in revenue in seven years. To have a shot at that target, we first needed to transform ...

The Pareto Principle: 80% of outcomes stem from 20% of causes. Applying the 80/20 rule can optimize business resource allocation. Focus on high-performing areas for better productivity and results.

A useful distinction to consider when thinking about decision-making in the mental health space is between principles and rules. A principle is a fundamental proposition that guides a system of belief ...