More than a dozen homeowners and their representatives told The Times that the California Department of Insurance did little to resolve a wide range of complaints, or prevent new problems, in State ...

Los Angeles fire survivors are demanding the state intervene more to help them recoup what they're owed from insurance companies, citing months of frustration. Lawmakers and people who lost their ...

Six months after the Jan. 7 firestorms that killed at least 30 people and destroyed more than 16,000 structures, frustrations are mounting among many homeowners over how the state’s largest insurer is ...

Legislators representing Altadena-area fire victims called Monday for Insurance Commissioner Ricardo Lara to crack down on alleged misconduct by insurers and to halt any rate increase for State Farm ...