In March, the number of people who depended on Zoom skyrocketed. I wrote at the time about how it quickly became the most important app in the business world, and it was true. Remarkably, while the ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

Zoom AI Companion gets a major productivity update ...

Zoom stock’s stellar performance in 2020 largely erased the volatility associated with the security flaws. However, shareholders who invested in the company at its IPO had to deal with substantial ...

You've probably used the phrase "Can you hear me?" over the past few years more than you ever did before 2020. While we're back to working at the office, the Zoom calls have managed to stick around. A ...

During the Zoomtopia 2023 keynote on October 3, 2023, via an array of speakers, Zoom laid out its major accomplishments over the last year and its vision for the next, leaning into incorporation of ...

Forbes contributors publish independent expert analyses and insights. Serial technology CEO covering all things IT & Tech. This article is more than 5 years old. Simple, slick and easy-to-implement, ...

This Thanksgiving, instead of families gathering around a kitchen table, many will congregate around a webcam, smartphone or tablet. And Zoom is making sure they can do it free of charge. Earlier this ...

RingCentral vs. Zoom: Compare the key differences in VoIP, video conferencing, and team collaboration features to find the right fit for your business. Despite the close ratings, Zoom stands out above ...