Ninja Dispatch Launches Client Dashboard to Bridge the Gap Between In-House and Outsourced Night Dispatch

Ninja Dispatch launches My Ninja Dispatch dashboard, giving fleet operators live visibility into overnight dispatch ...

Long Beach to use new AI program to review 911 dispatch calls

The city of Long Beach will soon be using artificial intelligence to review 911 calls as part of a first-of-its-kind program, ...
Wisconsin Watch

Who you gonna call? Wisconsin 911 dispatchers discuss fixes to national, statewide shortage

At a Wisconsin Watch panel, emergency dispatchers and educators recommended improving pay and working conditions, using therapy and artificial intelligence to reduce burnout, raising the ...
KCTV News

KCKPS partners with sheriff’s office for dispatcher cadet program

KANSAS CITY, Kan. (KCTV) A KCK community program offers qualifying seniors training as 911 dispatchers through a semester-long cadet program starting in January. Students who meet academic criteria ...
KAIT

Jonesboro wins Trendsetter Award for emergency medical dispatch program

JONESBORO, Ark. (KAIT) - The Arkansas Municipal League named Jonesboro the 2025 Trendsetter Award winner for technology and security for its implementation of an emergency medical dispatch program ...
Traverse City Record-Eagle

GRAND TRAVERSE: Tech problems dog AI dispatch system rollout; program requires 'babysitting,' unpopular with callers, dispatchers

TRAVERSE CITY — A full rollout of Grand Traverse County’s Central Dispatch AI assistant has been delayed because of technical problems. The county’s implementation of the new automated assistant ...

Kern County’s 911 mental health dispatch program wins a statewide CSAC Challenge Award

Kern County is getting statewide recognition for a program that is changing how some 911 calls are handled, aiming to connect people in crisis with help faster ...