The counter check-in fee was introduced by AirAsia recently in September, where guests are charged RM10 per passenger for counter check-in instead of utilizing the free-of-charge self check-in options ...

AirAsia is continuing to encourage the usage of its contactless features, including self-check-in and e-boarding passes via airasia Superapp, as well as baggage drop-off at self-bag-drop machines. The ...