Role playing can be a very effective way to help employees learn how to deal with various types of conflict. By acting out their responses in a relatively risk-free environment, employees can test ...

While conflict is natural, it can also be one of the most uncomfortable parts of life and business. Where two or more people feel strongly about opposing ideas, emotions can run high and communication ...

Training in interpersonal communication skills and conflict resolution strategies typically involves role-playing exercises to help participants practice the behavior needed to resolve problems. When ...

Relationships become stronger, more enduring, and closer through conflict resolution. Conflict cannot be resolved if anyone feels criticized, blamed, devalued, shamed, or humiliated. Plan on frequent ...