After the Israel-Hamas war began, my 11-year-old son Marty wanted me to sum it up. “Who started it?” he asked as if generations of suffering could be squeezed into a 30-second video on YouTube Shorts.

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. High-functioning teams don’t avoid conflict; they use it to ...

Their words were muffled, but I could still hear bits of the conversation between two colleagues. I caught the phrases "I am frustrated" and "I feel undermined." My impression was that they were in a ...

What many fail to recognize is that our perceptions are shaped by our perspective. These two terms, while often used interchangeably, are distinct. Perspective is the vantage point from which we view ...

This article is the second in a series of discussions based upon books written by experts in the field of negotiation tactics and conflict resolution. These works are by authors who bring a unique ...