NEW YORK--(BUSINESS WIRE)--Property/casualty insurers have made extensive investments in improving their claims systems and processes over the past decade, but capability levels still vary widely ...

Exploring the five stages of the Capability Maturity Model helps businesses evaluate their operational capability and effectiveness. By understanding each stage and its characteristics, companies can ...

Editor's note: The first article, by Peter Moses and John Moses, in this two-part series was published in June 2005's Viewpoint section. CLICK HERE to view part 1. Many companies are finding that the ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Traditional caching fails to stop "thundering ...

ROLLING MEADOWS, Ill.--(BUSINESS WIRE)--ISACA, the professional association for IT governance, assurance and cybersecurity professionals, today announced that it has acquired CMMI ® Institute, the ...

We have frequently spoken at LNS Research about why executive support is important in implementing any significant process improvement (BPI) initiative such as asset performance management (APM), ...