IT software company HelpSystems recently opened its Automated Bot Store, which provides pre-built bots to help customers to evolve automation projects using the company’s Automate robotic process ...

Automating processes such as answering basic online queries from customers using software “robots” can drive savings and eliminate drudgery for employees. Yet bots often trigger backlash from workers ...

Plenty of well meaning people believe automation and chatbots will eliminate jobs. Maybe but then there is good reason to be optimistic. Are bots and other technologies taking over the world and ...

When we think about automation, typical examples—factory floor robotics, spam filters, and automated software testing tools—often come to mind. But what if automation could be given a dramatic upgrade ...