Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...

We’d all like to confidently stand our ground and openly express our feelings to those around us, whether it’s to decline an invitation or stand up to a co-worker. But it doesn’t come easy. “Many ...

One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...