One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Assertive Communication: On and Off the Job is a course that focuses on practical ways to project self-confidence; recognize the differences between assertive, passive, and aggressive behavior; ...

Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

Passive-aggressive people often say these 11 unnerving things without even realizing how damaging they sound. If you've ever ...

We often think of someone being extremely rude as the worst-case scenario, but encountering someone who uses ...

We all come across people who appear very calm but who we can sense have anger and hostility beneath the surface. The show of calmness is an effort to subtly and discretely hide their real feelings.

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...

Have you ever had to deal with a sarcastic co-worker? Or maybe you've asked your colleagues for feedback only to find later that they gossiped or spread rumors behind your back. Seventy percent of ...

Receiving a passive-aggressive work email is annoying, and it creates a tough dilemma. Do you muster the strength to ignore their tone and reply with a kind message? Should you match the sender's ...

To stop passive aggression—in yourself or others—remember these words. As someone who runs a small business, I’ve dealt with my fair share of passive-aggressive behavior. You know what I’m talking ...